Sparrow Support

For help with Sparrow’s website or mobile app, email support@mysparrow.app.

Help us find the problem

• Describe what you were trying to do and what happened.
• For the mobile app, open Settings → About Sparrow → Copy support details. Include those details in your message.
• For the website, include the page address and your browser name.
• A screenshot can help. Hide donor details and other private information first.

Never send passwords, sign-in codes, access tokens or raw card or bank details.

Account and church access

Your church administrator manages workspace access. Contact them if your church is missing or you need a different role. For account or privacy requests, contact support without including private church records.

About the mobile preview

TestFlight previews include synthetic Sample Church records. Full native financial entry and other management workflows are still being completed. A preview’s sample totals do not show your church’s real money. Feedback through TestFlight also helps us investigate app problems.

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